Privacy Policy
Welcome to FLIB ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://flib.in (the "Site").
Information We Collect
: When you sign up or make a purchase, we collect your name, email address, phone number, shipping address, and payment details.
: Automatically collected through cookies — like IP address, web browser type, and browsing actions.
How We Use Your Information
Sharing Your Information
We do NOT sell your personal data.
We only share your information with:
Your Rights
You have the right to access, update, or delete your personal information anytime. Contact us at [your email] for any privacy-related queries.
Changes to This Policy
We may update this Privacy Policy periodically. Please review it regularly for any changes.
Delivery & Shipping Policy
Delivery Coverage
We currently deliver across India. Some remote areas might have limited delivery options.
Delivery Timeline
Orders are usually processed within 24–48 hours after confirmation.
Delivery times may vary based on your location, typically 1–5 business days.
In case of any delays, you will be notified promptly via email or phone.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout.
Free delivery may be offered during promotions.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your package.
Issues with Delivery
If your order is delayed, damaged, or lost during transit, please contact us.
Refund & Cancellation Policy
Refunds
Once a book is sold, it cannot be returned or refunded unless:
The wrong item was delivered.
The product is severely damaged beyond reasonable condition.
In such cases, please contact us within 48 hours of receiving the order.
Cancellation
Orders can be canceled only before they are shipped.
Once dispatched, cancellations are not possible.
How to Request Refund or Cancellation
Email us at with your order details.
We will verify and process eligible refunds within 7–10 business days.